Note: you may preview the voice talent choices by clicking here (a new window will open, and you can return to this window when you're ready).

Which voice talent would you like?

You may optionally choose a second voice from the list below. If you do choose a second voice, then we will alternate paragraphs between the first voice and second voice.

Would you like an additional voice? (Optional)

Note: you may preview the music choices by clicking here (a  new window will be opened, and when you're ready, you can return to this window).

Music Choice(s): Enter up to 3 music choices below, making sure to include the leading 4-digit number. Alternatively, if you would like for us to choose the music, let us know what you're looking for in the box below (for example: slow, medium, uptempo? A specific genre?).

Please enter the Message On Hold script below (750 words maximum). Each paragraph will be considered separate for recording purposes. In other words, the voice talent will record each paragraph separately, and the resulting audio recordings will be separated by music.

We will proofread for grammar and flow and may make minor adjustments. If there is anything more substantial that needs to be considered, we will contact you for your input.

Your phone system requires a certain audio format in order to play the audio files correctly (or, if you're using a separate music-on-hold player you're connecting to the phone system, that player requires a certain audio format).

Which of the following statements best describes your situation?
If you have any other comments about your order or the Message On Hold that may be helpful, please enter them in the box below.

Thank you!

Message On Hold Prompts Text

  • Thank you for calling [Company Name]!  Please stay on the line, and we'll be with you soon.
  • At [Company Name], customer service is our number one priority.  We look forward to speaking with you shortly.
  • [Company Name] has been proudly serving our customers since [Year Established].  You can count on our experience!
  • When people want the best, they know where to go.  No one has more experience in the industry than [Company Name].
  • Thank you for your patience.  Feel free to ask us about our current specials when we return to the line shortly.
  • Thanks for calling [Company Name].  We know your time is valuable, and we look forward to speaking with you momentarily.
  • We are experiencing higher-than-normal call volume.  Please, stay on the line, and we'll be with you as soon as possible.
  • We're proud of our history of high customer satisfaction. When you call [Company Name], you can be assured that we'll take the time to understand your needs and provide you with the right solution.
  • [Company Name] would like to wish you all the best this holiday season, and a bright new beginning in the upcoming year.
  • At [Company Name], we take the time to listen carefully to each of our client's needs.  We look forward to providing you with personalized attention.
  • Why settle for second-best?  With [Company Name], you can rest easy knowing that the job will be done right the first time, at a price you can afford.  Thanks for holding.  We'll be with you in just a moment.
  • At [Company Name], we're so confident you'll love us, we back it with a money-back guarantee.  Ask us more about it when we return to the line.
  • At [Company Name], our prices can't be beat!  We've been providing the best value at the lowest price since [Year Established].
  • When you want the best selection and variety, you can turn to [Customer Name].  With our large catalog of products, we are sure to satisfy almost any need.
  • Do you need a custom solution?  Let us know how we can help!  Our flexibility is second-to-none.
  • Are you worried about large or unexpected charges?  Ask us about our service plans.  At [Company Name], we offer predictable monthly payment plans that won't break the bank!
  • Thanks for holding while we experience a high call volume.  Calls are answered in the order received.  Please, stay on the line, and we will be with you just as soon as possible.
  • Need your order in a hurry? [Company Name] provides some of the fastest turnaround times in the industry.  For that true rush job, ask us about our expedited options.
  • 'Tis the season to save a bundle!  We've lined up some amazing deals that won't leave you out in the cold!